Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Email address, username, and password when you register
• Connected Accounts: Discord username, avatar, and ID; Roblox username, avatar, and ID when you connect these accounts
• Payment Information: Processed securely by Stripe — we do not store your credit card details
• Content: Forum posts, replies, and any other content you submit
• Communications: When you contact us via email or our contact form

2. Automatically Collected Information

When you use our Service, we automatically collect:

• IP address and browser type
• Pages viewed and time spent on pages
• Referring website address
• Device information (type, operating system)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related confirmations
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect and prevent fraudulent activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Stripe (payments), Brevo (email), Discord (authentication), Roblox (authentication)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Passwords are hashed using bcrypt. Payment processing is handled entirely by Stripe with industry-standard encryption.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of marketing communications
• Export your data in a machine-readable format

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@nextrixstudios.com.